Site security settings are continuously
monitored and our Help Desk is automatically notified if
changes that compromise site security is made. Ensure your
sites are PCI-compliant 365 days a year not just on the day
of an audit. Proactive alerts to the Help Desk allow many
issues to be resolved before they impact site operations.
Proper ongoing maintenance of site systems reduces the
frequency of site issues and decreases the time required to
resolve those that do occur. All actions taken at your site
are automatically logged and tracked to a specific
authorized user. The Electronic Journal function can be used
to investigate transaction-related events at the site.
Powerful support features allow remote support staff to
quickly diagnose issues without causing additional
disruption to staff and operations. Corrective actions can
be taken without the need to temporarily take over servers
and terminals.