Software Support Services

Call us for a demonstration today: (800) 777-8202

InTouchPOS® - Software Support Services 


Site security settings are continuously monitored and our Help Desk is automatically notified if changes that compromise site security is made. Ensure your sites are PCI-compliant 365 days a year not just on the day of an audit. Proactive alerts to the Help Desk allow many issues to be resolved before they impact site operations. Proper ongoing maintenance of site systems reduces the frequency of site issues and decreases the time required to resolve those that do occur. All actions taken at your site are automatically logged and tracked to a specific authorized user. The Electronic Journal function can be used to investigate transaction-related events at the site. Powerful support features allow remote support staff to quickly diagnose issues without causing additional disruption to staff and operations. Corrective actions can be taken without the need to temporarily take over servers and terminals.