What To Look For In A Restaurant POS System
Every restaurant needs a POS system, and choosing the right one can profoundly impact profitability and service. Selecting a system that is tailored to your business can ensure faster speed of service, increased order accuracy, better productivity, and improve the guest experience. It will also allow you to track customer data, inventory, and cash flow, which streamlines daily operations. This frees up your time to work on innovating and growing your business. In this article, we discuss a few key features to look for in a restaurant POS system.
Online Ordering And Mobile App Integrations
The popularity of online ordering and restaurant mobile apps has skyrocketed over the last decade and have become essential components in running a successful restaurant business. When fully integrated with a POS system, these features allow restaurants to generate revenue through a complete sales channel while saving on the labor costs involved with taking orders over the phone. They provide the convenience that consumers have come to expect from restaurants. Online ordering has also increased average sales as customers have more time to craft and customize their orders.
Contactless Guest Experience
A contactless experience allows guests to scan a QR code at their table to access your restaurant menu and place an order through their mobile device without any physical contact. This can make for faster table turnover, increased order accuracy, and help to save on server labor. This type of system also frees up your staff to better serve your customers, can provide you with customer data for targeted marketing campaigns, and allows guests to close out their checks without having to go back and forth with their server. As consumers continue to be more health and safety conscious, you can bet on guests desiring this type of option well past the current pandemic.
3rd Party Digital Ordering Integration
The rapidly increased use of third-party ordering apps such as UberEats and GrubHub has caused headaches for many restaurant owners over the last year. A POS system that filters all of these orders through one centralized platform can make managing them much easier and less time-consuming. It also helps you track and analyze each of these orders to whether or not working with a particular vendor is profitable for your restaurant. Integrating these platforms with your POS also allows you to accumulate customer data which can help you to tailor your marketing to individual customers, making your messaging more effective.
Self-Ordering Kiosks
Self-ordering kiosks have revolutionized table service by eliminating some of the most time-consuming tasks performed by your waitstaff. The ability to place orders and settle a check without speaking with a server speeds up service and improves turnover rates. These kiosks can also help to increase average orders as guests do not need to wait for a server to come to their table to request additional menu items. This functionality improves the guest experience while streamlining the ordering process. And think about the amount of time that will be saved simply by guests not having to wait for their server to run a credit card and return with a receipt.
Since 1990, InTouchPOS® has become one of the leading Restaurant POS Systems for the restaurant and hospitality industry. Our advanced point of sale system can work in any type of operation from Quick Service, Delivery, Nightclub, and Fine Dining.
InTouchPOS® is a turn-key system and is capable of supporting unlimited users. Our point-of-sale products and services are uniquely flexible and can be customized to meet your specific needs.
Contact us today for more information.
